Privacy Policy
Effective January 1, 2026
C&K South Gate Insulation Services, insulationsouthgate.com, team@insulationsouthgate.com
Who this policy covers
This policy explains what C&K South Gate Insulation Services collects when you visit our website, call us or send us a request, and what we do with it. We're an insulation contractor in South Gate, CA, and this policy applies to every page of this site, starting with our home page.
If you'd like to know more about who we are before you share anything, our About page covers the business and how we work.
Information you give us
Most of what we have comes straight from you. When you fill out our contact form, call or text, you may give us your name, phone number, email address, the address of the house, and details about the job, such as a drafty room, a hot upstairs or an attic that needs work.
You may also send photos of your attic, crawl space or walls so we can understand the job before we come out. Only share what you're comfortable sending, because we can always look in person at the estimate.
Information collected automatically
When you browse the site, basic technical information is collected automatically so we can see how the site is used. This can include the pages you visit, how long you stay, the type of device and browser you use, your general location based on your internet connection, and the site or search that brought you here.
We use this to learn which pages help people and which ones don't. It isn't used to identify you personally.
Cookies
Cookies are small files your browser stores so a site can remember a visit and count traffic. This site may use cookies for analytics and to keep pages and forms working properly.
You can block or delete cookies in your browser settings. The site will still work for reading and contacting us, though some features may not behave quite the same.
How we use your information
We use what you send us to reply to you, set up your free estimate, do the work you hire us for, send invoices and follow up on the job.
We also use general site information to fix problems and improve the pages. We don't sell your personal information, and we don't use it to send marketing you didn't ask for.
Who we share it with
We share information only with the companies that help us run the business, such as the service that handles our contact form, our website host, our analytics provider and our phone and email providers. They get only what they need to do that job for us.
We may also share information if the law requires it, to protect our rights or our crew's safety, or if the business is ever sold or transferred.
How long we keep it
We keep your information as long as we need it to answer your request, finish your job and keep the business records we're required to keep, such as invoices and job details.
When we no longer need it, we delete it or remove anything that points back to you.
How we protect it
We limit who on our team can see customer information and use reputable providers for the form, site and email.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. Depending on where you live, including California, the law may give you more rights over your information, and we'll honor the ones that apply to you.
We'll need to confirm it's really you before we act on a request, so we don't hand your details to someone else. We won't treat you differently for making a request.
Children
This site is meant for adults arranging work on their homes or buildings. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy if our tools or the law change. The current version is always the one posted on this page.
Questions or privacy concerns
If you have a question, want to make a request or have a concern about how we've handled your information, reach out through our contact page or call us at (213) 329-0381.
Tell us what you're asking about, and we'll look into it and get back to you.
